Below are the warranties from the manufacturers of our products.
As standard, you get your 1 year statutory rights warranty with Lemon Fencing. After that 1 year expires, the warranty lies with the manufacturer. You can still contact us with your invoice number to enquire the manufacturer of said product and we can arrange any replacement thereof.
It is extremely important to please keep hold of your receipt, as proof of purchase for the goods that have warranties applicable will be required.
Any product modification will render any warranty null and void. This includes cutting / painting / modifying. These warranties cover the cost of replacement goods only, this does not include any installation or labour costs.
Proof of failure would be required. Ideally this would be best in the form of photograph. This can be emailed to [email protected]
- Grange panels carry a 10 year warranty against rot if isolated from the ground on pressure treated and dip treated products.
- The 15 year warranty is only on items that have UC4 (Use Class 4) grange posts. UC4 posts are posts that are in contact with ground or fresh water. Permanently exposed to wetting.
- Any product modification will render the warranty null and void. The warranty covers the cost of replacement goods only.
- Grange cannot be held liable for any damages or injuries of any kind resulting from incorrect use, assembly or sitting of the products. Where supplied instructions and directives should be followed carefully.
Eco fencing offer a 20 year manufacturing warranty against rotting. In the event of proven manufacturing defect, Eco’s total liability shall under no circumstances exceed the price of the defective item. The company shall not in any way be responsible for additional, consequential costs or losses. Eco accepts no responsibility for defects to products cause by incorrect fitting, misuse or abuse. This warranty does not cover any changes to the colour of the product due to natural weathering, shade or colour variations, storm damage or acts of God
KDM are able to offer a 10 year warranty on their ribbed and smooth planed posts treated to UC4 (Use Class 4) and are individually marked. UC4 posts are posts that are in contact with ground or fresh water. Permanently exposed to wetting.
KDM recommend all wooden posts are annually retreated at ground level to maintain the product and protect the timber against fungal and insect attack.