Sutton

Description

DELIVERY / PREPARATION /USEFUL INFORMATION

• A confirmation will be sent a couple of days after placing your order, either by phone or email.
• An approximate date for delivery and installation will then be given a couple of weeks after placing your order.
• Assembly instructions and floor plans are available to download from our website or can be sent by email.
• There must be available parking, if there are parking constrictions please make us aware as this may incur a charge.

For supply only

• We cannot always give a specific time of delivery.
• For log cabins that are supply only, we will phone you once the log cabin is in stock to organise delivery.

For supplied & fitted

• Site preparation is the customer’s responsibility and the base the cabin is intended for must be smooth, hard standing and level. We recommend a concrete base.
• In the event of the site not being correct or prepared, we reserve the right to refuse to erect until the site is to our required standard, this will incur a charge. For each individual case based on location and the product purchased this could incur a charge of up to 50% of the assembly price.
• We need to be notified if there are any obstructions transporting the building to its destination. The cabin is in single piece form and can be in long lengths.
• We must be notified if the building needs to go through doors or any other height restrictions, angles, or turns.
• Please specify if you have room on your driveway to store the cabin for up to 10 days, as it can take up to 10 days after delivery to come and install.